Help with your appointment

Start with the business you booked with

Whatever the problem — a booking you need to change, a refund, or a verification code that hasn't arrived, they are the right place to start. They can see your booking and sort most things immediately, and they can reach our team directly if something needs us.

Their name, phone and email are on your booking confirmation email.

About refunds

Payments go directly to their own account. We never hold your money, so we can't refund it. They can.